kayarayaLive football, casino tables, and slot entertainment in one platform

Service availability

We at kayaraya operate only where local law permits. Our service is available across supported regions in Southeast Asia, with a primary focus on Indonesia and other jurisdictions where online gaming is legally permitted. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of kayaraya comply with their own jurisdiction's applicable laws and regulations. Before opening an account, review our Legal Notice and Terms to understand the jurisdictions we serve and any restrictions that may apply to your location. Our compliance team continuously monitors regulatory changes to ensure we remain aligned with local requirements.

Account eligibility

To open an account on kayaraya, you must meet the eligibility requirements set by your local jurisdiction. Account holders must be of legal age in their jurisdiction and provide accurate personal information during registration. We conduct Know Your Customer (KYC) verification to confirm your identity and prevent fraud — this process typically takes subject to verification and requires a valid ID and proof of address. All account information must be truthful and current. Accounts found to contain false or misleading information may be suspended pending review. Once verified, your account is active and ready for deposits, gameplay, and withdrawals. If you have questions about eligibility or the verification process, contact our support team.

Local-law responsibility

Users of kayaraya are solely responsible for ensuring that their access and use of our platform comply with the laws and regulations of their own jurisdiction. We provide our service only where applicable law permits, but we cannot guarantee that access is legal in every location. Before using kayaraya, verify the legal status of online gaming in your area. If online gaming is prohibited or restricted in your jurisdiction, do not open an account or use our platform. We reserve the right to restrict or suspend access from jurisdictions where our service is not legally permitted. By opening an account, you confirm that you have reviewed the applicable laws in your jurisdiction and that your use of kayaraya is lawful.

Data and privacy scope

We collect personal data — including your name, email, phone number, ID, and address — to verify your identity and comply with regulatory requirements. All data is encrypted using SSL and stored on secure, protected servers. We do not share your personal information with third parties except where required by law, for payment processing, or to prevent fraud. Your account activity, deposit and withdrawal history, and game records are logged and accessible only to you and our authorized support staff. We retain your data for the duration of your account and for a reasonable period afterward to comply with legal obligations. For full details on how we collect, use, store, and protect your data, review our Privacy Policy. You have the right to request access to your data or to request deletion, subject to legal retention requirements.

Contact for legal inquiries

If you have legal, compliance, or regulatory questions about kayaraya, contact our Legal and Compliance team via email or through our support portal. We handle inquiries related to terms of service, data privacy, account restrictions, and jurisdiction-specific regulations. Response times for legal inquiries typically range from 24 to 48 hours. For urgent matters, use our live-chat support during business hours — our team can escalate your query to the appropriate department. You may also review our Legal Notice, Terms and Conditions, and Privacy Policy for answers to common questions. All legal correspondence is handled confidentially and in accordance with applicable law.